Refund Policy


The student has the right to cancel the Enrollment Agreement without obligation and obtain a 100% refund of all amounts paid, less non-refundable registration fees and STRF fees, if notice of cancellation is given to the school prior to or on the first day of instruction or the 7th day after enrollment, whichever is later. The student must notify the school in writing either by mail, by hand delivery, by fax or by email to, address:

Mr. John Chu, Administration Office

4951 Bodhi Way, Ukiah, CA 95482

email: cttbchu@live.com

fax: (707) 462-0949


Cancellation prior to or on the first day of instruction

SLTP will refund 100% of the amount paid for tuition, room and board, and other refundable fees, less the registration and STRF fees. Fees for instructional materials purchased will be refunded provided that the materials are returned undamaged and unused.

Cancellation after the first day of instruction

SLTP will pay the following refund of tuition, room and board, and other refundable fees, less the registration fee, STRF fee, and any fees for instructional materials that are not returnable at the time of cancellation.

Class time elapsedAmount of Refund
Up to 10%90% of fees paid
Up to 25%75% of fees paid
Up to 60%40% of fees paid
Beyond 60%no refund

For the purpose of determining the student’s obligation for the time attended, the student will be considered to have withdrawn from the program when any of the following occurs:

(1) When the student notifies the school of the withdrawal or the actual date of withdrawal, whichever is later.

(2) When the school terminates the student’s enrollment.

(3) When the student fails to attend classes for a three week period. In this case, the date of withdrawal will be deemed to be the last date of recorded attendance.

Note: This school does not participate in state, federal, or privately-funded student loan programs. Nevertheless, SLTP is required to notify students that if a student defaults on a federal or state loan, both the following may occur: (1) the federal or state government or a loan guarantee agency may take action against the student, including garnishing an income tax refund; and (2) the student may not be eligible for any other government financial assistance at another institution until the loan is repaid.

If a student obtains a loan to pay for an educational program, the student will have to repay the full amount of the loan plus interest, less the amount of any refund, and if the student receives federal student financial aid funds, the student is entitled to a refund of the moneys not paid from federal financial aid funds. The amount of refund will first be used to repay any student financial aid programs from which the student received benefits, in proportion to the amount of the benefits received. Any remaining amount will be paid to the student. If the amount the student has paid is more than the amount that the student owes for the time attended, then a refund will be made within 45 days after notice of cancellation is received by the Dharma Realm Buddhist Association. If the amount the student owes is more than the amount the student has already paid, then the student will have to make arrangements to pay it. The entire refund policy, as stated above, may also be found in the Enrollment Agreement form.


The State of California established the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic loss suffered by a student in an educational program at a qualifying institution., who is or was a California resident while enrolled, or was enrolled in a residency program, if the student enrolled in the institution, prepaid tuition, and suffered an economic loss. Unless relieved of the obligation to do so, you must pay the state-imposed assessment for the STRF, or it must be paid on your behalf, if you are a student in an educational program, who is a California resident, or are enrolled in a residency program, and prepay all or part of your tuition. You are not eligible for protection from the STRF and you are not required to pay the STRF assessment, if you are not a California resident, or are not enrolled in a residency program.

It is important that you keep copies of your enrollment agreement, financial aid documents, receipts, or any other information that documents the amount paid to the school. Questions regarding the STRF may be directed to the Bureau for Private Postsecondary Education, 1747 North Market Blvd., Suite 225, Sacramento, California, 95834, (916) 574-8900 or (888) 370-7589.

To be eligible for STRF, you must be a California resident or are enrolled in a residency program, prepaid tuition, paid or deemed to have paid the STRF assessment, and suffered an economic loss as a result of any of the following:

  1. The institution, a location of the institution, or an educational program offered by the institution was closed or discontinued, and you did not choose to participate in a teach-out plan approved by the Bureau or did not complete a chosen teach-out plan approved by the Bureau.
  2. You were enrolled at an institution or a location of the institution within the 120 day period before the closure of the institution or location of the institution, or were enrolled in an educational program within the 120 day period before the program was discontinued.
  3. You were enrolled at an institution or a location of the institution more than 120 days before the closure of the institution or location of the institution, in an educational program offered by the institution as to which the Bureau determined there was a significant decline in the quality or value of the program more than 120 days before closure.
  4. The institution has been ordered to pay a refund by the Bureau but has failed to do so.
  5. The institution has failed to pay or reimburse loan proceeds under a federal student loan program as required by law, or has failed to pay or reimburse proceeds received by the institution in excess of tuition and other costs.
  6. You have been awarded restitution, a refund, or other monetary award by an arbitrator or court, based on a violation of this chapter by an institution or representative of an institution, but have been unable to collect the award from the institution.
  7. You sought legal counsel that resulted in the cancellation of one or more of your student loans and have an invoice for services rendered and evidence of the cancellation of the student loan or loans.

To qualify for STRF reimbursement, the application must be received within four (4) years from the date of the action or event that made the student eligible for recovery from STRF. A student whose loan is revived by a loan holder or debt collector after a period of non-collection may, at any time, file a written application for recovery from STRF for the debt that would have otherwise been eligible for recovery. If it has been more than four (4) years since the action or event that made the student eligible, the student must have filed a written application for recovery within the original four (4) year period, unless the period has been extended by another act of law. However, no claim can be paid to any student without a social security number or a taxpayer identification number.


Sangha & Laity Training Programs faculty and administrative staff try to resolve grievances quickly and fairly. In Buddhism, resolving disputes is an essential part of communal life. Thus, in these Training Programs, special emphasis is placed on maintaining harmony and fellowship among students, faculty, and staff. Helping students resolve their problems and rectifying situations that may have led to injustices or misunderstandings is an essential part of the administrative and faculty functioning. When disputes arise, students may follow the procedure described below.

Where to Lodge Complaints

Instructors, administrators, admissions personnel, or counselors

Students may approach any of these staff personnel to discuss a problem. If a students feels his or her problem is still not resolved, he or she may contact one of the Student Complaint Designees.

Student Complaint Designees

Students with complaints may contact these designees. After consultation with the Student Complaint Designee, if the problem is still not resolved, the student may register a formal complaint to the Committee on Program Standards (additional copies of the complaint should be filed—one each—with the Student Complaint Designee and the Registrar).

Committee on Program Standards

Following are the members of the Committee on Program Standards. Each member is in residence either at City of Ten Thousand Buddhas or City of the Dharma Realm, and all have mail boxes accessible to students and are available by appointment and/or during regular office hours.

Bhikshu Heng Lai

Bhikshu Heng Lyu

John Chu

Bhikshuni Heng Chih

Bhikshuni Heng Liang

Bhikshuni Heng Yun

Bhikshuni Heng Gwei

How Hearings Are Conducted

Once a complaint reaches the Committee on Program Standards, it should be submitted in writing as a signed statement. Upon receiving a written, signed complaint, the Committee on Program Standards will review it along with any related documents and will conduct an interview.